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Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Wed Mar 16, 2022 12:45 pm
by vdr
Oh man.... this doesn't exactly fill me with confidence. Keep us updated pls...

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Wed Mar 16, 2022 12:46 pm
by mrbeaubo
Not a perfect start. Haven't had any other issues with the car yet and wasn't planning on going anywhere really over the next few days, so not a big deal as of now, but will be if I need a major part right now

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Wed Mar 16, 2022 9:08 pm
by VA_CT
mrbeaubo wrote: Wed Mar 16, 2022 12:36 pm Well, whatever they did broke my car. I no longer have power outside of basic acceleration. They are opening a case with Atlanta.
Oh no sorry to hear, this is fear of taking my car for update. Hope yours get resolve soon. keep us posted

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Thu Mar 17, 2022 2:39 pm
by mrbeaubo
Got the car back, per the dealer: "Apparently on the Turbos the recall causes the car to lose coding. Just a matter of re-coding the whole car."

Not sure what exactly that means but the car is running perfectly. Is there any way for me to confirm that the update was done?

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Sun Mar 20, 2022 11:05 pm
by VA_CT
Not sure. good to know the car is back to normal. Have you seen any increase in miles?

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Mon Mar 21, 2022 7:33 am
by mrbeaubo
VA_CT wrote: Sun Mar 20, 2022 11:05 pm Not sure. good to know the car is back to normal. Have you seen any increase in miles?
I think the update reset what the system "learned" about my driving, so I'm waiting to see what it does here in the short term after driving a bit. Haven't really gone anywhere lately, but going on a road trip next week so will see how it does.

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Tue Mar 22, 2022 9:12 am
by vdr
Dropped my car off yesterday for what was supposed to be "3 software updates" as per the SA plus an installation of the parts required to complete 2 of the 3 open campaigns on my car that have been unresolved since delivery (evidently the second key fob is still on indefinite back order). While there I also mentioned to the SA that I'm having a recurring problem with the alarm going off.

Fast forward to 36 hours later and I just received a call that NONE of the parts purportedly available in their dealership to resolve any of these open campaigns are, in fact, in-stock and the alarm issue has been traced to a faulty sensor which of course needs to be ordered.

I had high hopes that most if not all of these issues would be addressed but it would appear that the only thing they accomplished is the aforementioned software updates...

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Thu Mar 31, 2022 9:54 am
by murphsea
mrbeaubo wrote: Wed Mar 16, 2022 12:36 pm Well, whatever they did broke my car. I no longer have power outside of basic acceleration. They are opening a case with Atlanta.
Did you get your issue fixed?
Mine was updated on Monday and it seems fine.

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Thu Mar 31, 2022 9:55 am
by mrbeaubo
murphsea wrote: Thu Mar 31, 2022 9:54 am
mrbeaubo wrote: Wed Mar 16, 2022 12:36 pm Well, whatever they did broke my car. I no longer have power outside of basic acceleration. They are opening a case with Atlanta.
Did you get your issue fixed?
Mine was updated on Monday and it seems fine.
Yes, and just took it on a road trip and no issues. I'd be more inclined to say the dealer messed up something in the process vs. the update being broken, to be honest.

Re: Important Free Software Update for Your Taycan Now Available at Your Porsche Dealer

Posted: Tue May 03, 2022 10:21 pm
by VA_CT
I took my car for SW update and got it back this evening. Drove about 50 miles and so far so good. Similar to @vdr , i had 1 more open campaign to fix the alarm issue and they didnt have parts in stock. I was told my SA the parts are in back order, dont have timeline when they will get it.